Privacy Policy

Introduction

Fresh Domain ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at freshdomain.site (the "Website") or use our styling services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

Information We Collect

We collect several types of information from and about users of our Website and services, including:

Personal Data

When you use our Website or services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:

• Name
• Email address
• Phone number
• Postal address
• Payment information
• Style preferences
• Body measurements and physical characteristics
• Photos you choose to share with us

Usage Data

We may also collect information about how the Website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

We use the following types of cookies:

• Essential Cookies: Required for the Website to function properly.
• Functional Cookies: Allow us to remember choices you make and provide enhanced features.
• Analytical Cookies: Help us understand how visitors interact with our Website.
• Marketing Cookies: Used to track visitors across websites to enable us to display relevant advertisements.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Website and services
• Improve, personalize, and expand our Website and services
• Understand and analyze how you use our Website
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service, updates, and marketing purposes
• Process transactions and send related information including confirmations and invoices
• Provide personalized style recommendations
• Prevent fraud and enhance the security of our Website and services

Legal Basis for Processing

We process your personal data under the following legal bases:

• Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
• Consent: You have given consent to the processing of your personal data for specific purposes.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

Disclosure of Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

We implement appropriate technical and organizational measures to maintain the security of your personal data, including protecting against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer periods.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data under applicable data protection laws. These may include:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restriction of processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• Data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact information provided below. We may ask you to verify your identity before responding to such requests to ensure your privacy and security.

Children's Privacy

Our Website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Third-Party Links

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Website:

• Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
• Facebook Pixel: Facebook Pixel is an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on our Website. For more information on the privacy practices of Facebook, please visit the Facebook Privacy Policy web page: https://www.facebook.com/privacy/explanation

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +44 0847 044289
• By mail: 10 Taylor Trail, North Helen W14 8AZ, United Kingdom